Tilarq Service
AI-first customer service, tickets to resolution.
Ticketing, SLAs and a self-serve help center where Tilarq AI triages requests, drafts replies and deflects repetitive questions before they reach an agent.
- Ticketing with SLAs, priorities and escalations
- AI triage and reply drafting grounded on your knowledge base
- Self-serve help center and AI deflection
- Tight loop with Tilarq Assist and Tilarq CRM for full customer context
Available on Web
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Tilarq Service is on the roadmap. The capabilities below describe what we're building. Join the waitlist and we'll reach out the moment it enters beta, earlier tiers get first access.
What Tilarq Service will do
Every capability is designed to remove busywork, with Tilarq AI doing the heavy lifting in the background.
Ticketing
Every request tracked from first contact to resolution, with owners and priorities.
AI triage & replies
Tickets auto-categorised and prioritised, with on-brand draft replies ready to send.
Help center
A searchable knowledge base that customers self-serve from and AI stays grounded on.
SLAs & automations
Routing, escalations and macros that keep promises measurable.
What's inside
The modules that make up Tilarq Service.
Powered by Tilarq AI
The AI capabilities Tilarq AI brings to Tilarq Service.
Connects with your stack
Tilarq Service plays nicely with the tools you already use.
Tilarq Service questions
Assist is where conversations happen, across your website, WhatsApp, social and email. Service is where issues get resolved, with tickets, SLAs, escalations and a help center. They work together: any Assist conversation becomes a Service ticket in one click.
Be first to try Tilarq Service
Join the waitlist and get early access the moment Tilarq Service enters beta.
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